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Terms and Conditions

By using the Sassy Primitives Store Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Sassy Primitives Store Web site.
Sassy Primitives Store reserves the right to make changes to the Sassy Primitives Store Web site and its Conditions of Use and Privacy Policy at any time. Each time you use the Sassy Primitives Store Web site, you should visit and review the then current Conditions of Use, and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Sassy Primitives Store Web site, its content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Sassy Primitives Store Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the Sassy Primitives Store Web site, you expressly agree that use of the Sassy Primitives Store Web site is at your sole risk. The Sassy Primitives Store Web site is provided on an "AS IS" and "as available" basis.

Under no circumstances shall Sassy Primitives Store be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Sassy Primitives Store Web site, including but not limited to reliance by you on any information obtained from the Sassy Primitives Store Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Sassy Primitives Store has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Sassy Primitives Store Web site.

Product Display/Colors

The Sassy Primitives Store Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Sassy Primitives Store reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Sassy Primitives Store will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Sassy Primitives Stores' Return Policy.

Sales Tax Policy

Because Sassy Primitives Store is an Illinois Business sales tax will be collect for Illinois Residents as required by law.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Sassy Primitives Store Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason. However, once you have completed your order, our system will send an E-mail showing you a copy of the order as it was received by Sassy Primitives Store. The customer is responsible for making sure they receive this E-mail confirmation and reviewing the order to make the order is correct. It is extremely important the the customers E-mail address is entered correctly.
If your order is delivered and then you notice that the order is not what you intended, all return and shipping fees are the responsibility of the customer. We are more than happy to exchange the product as long as the Return Policy is followed. However, we are not responsible for any of the shipping costs involved in returning and reshipping the desired products back to the customer.
Return Policy

All sales made through the Sassy Primitives Store Web site are subject to Sassy Primitives Stores' return policy. You have 14 days from the time you receive your purchase to return or exchange any merchandise when accompanied by the original receipt. All returning merchandise must be in the original shipment boxes, products must be in original condition and undamaged. You must call or E-mail Customer Service to obtain authorization to return purchased merchandise. FREE SHIPPING ONLY APPLIES TO YOUR ORIGINAL PURCHASE. All return/exchange shipping fees are the responsibility of the customer. Returns or Exchanges will not be accepted on discounted or retired items. Please send your return package via Fed Ex, UPS or Insured Priority Mail. The return policy does not apply to sale or discounted merchandise.
Refused Orders
Packages that are refused when they reach there shipping destination will be charged shipping, and a restocking fee of 15%. The shipping fee will only be charged if your order was shipped with FREE SHIPPING. If for some reason your order was refused, but you still want the order. You will be required to repay the new shipping charge in order to receive your order. The second attempt at delivery must be at a different address, we will not ship the order a second time to a address where it has been already refused once.



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3202 Lakeside Ct. Unit 2, McHenry, IL

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Sassy Primitives 2007-2012